Have a question? We have the answer for you
Frequently
asked questions
- We offer a wide range of office consumables, including genuine toner cartridges, various office supplies, and spare parts for printers and photocopiers.
- Yes, we supply Konica Minolta, Toshiba, Fuji Xerox, EPSON, and OKI Printers and multifunction devices.
- For more information, please email our support team at support-au@copynet.com.au or call us at 1800 820 074.
- Yes, our technical support team will provide support for your Konica Minolta, TOSHIBA and Fuji Xerox Printers and multifunction devices.
- For more information, please email our support team at support-au@copynet.com.au or call us at 1800 820 074.
- We are a wholesale supplier of Genuine/Original toner cartridges and spare parts for major printer brands.
- You can place an order directly through our website by adding the desired items to your cart and proceeding to checkout.
- Yes, we offer discounts for bulk purchases. Please contact our sales team for more details.
- We offer standard and expedited shipping options. Delivery times vary based on your location and the chosen shipping method.
- Note: Free delivery on orders over $95 (including GST)
- Yes, we ship to many countries worldwide. Please check our shipping policy for more details on international shipping.
- Please contact our sales team for more details
- We accept returns within 30 days of purchase. The items must be unopened and in their original packaging. Please refer to our return policy for more information.
- Once your order is shipped, you will receive a tracking number via email, which you can use to track your shipment.
- We accept major credit cards, PayPal, and other secure payment options.
- You can reach our customer support team via email at support-au@copynet.com.au or call us at 1800 820 074.
- Yes, we offer a manufacturer warranty on all our products. Please refer to our warranty policy for more details.
- Yes, you can request a quote for large orders by contacting our sales team through our website, emailing support-au@copynet.com.au, or calling 1800 820 074.
- We regularly update our promotions and discounts. To stay informed, please visit our website or subscribe to our newsletter.
- Yes, we offer installation and configuration services at an additional cost.
- If you receive a defective product, please contact our customer support immediately for a replacement or refund.